How to improve customer experience: from booking to farewell
65% of the catering business is still consumed in dining rooms of restaurants, bars or cafés. Despite the rise of home delivery or pick-up models, the big differentiator in the…
These are the laboratory restaurants where customer experience is measured
At Livit they have imagined what would happen if we could use technology to monitor all possible parameters of our customers’ behaviour and then, with the resulting data, make changes…
Kitchen equipment for today’s hospitality industry
Today’s catering sector is undergoing a far-reaching transformation and it requires new kitchen equipment capable of responding to the challenges it faces: more productivity, energy efficiency, sustainability, workforce shortages and,…
The challenge of collective catering for 2022
Collective catering is taking on major challenges: to become healthier, more sustainable and more transparent. New catering proposals in schools, residences, hospitals, etc. are confronted with a traditional consumer perception.
Hospitality digitalisation: integrated business management in the palm of your hand
Take a photo of an invoice with your mobile phone and automatically save it in the system; control your cash flow at a glance from your mobile phone; digital menus…
The coffee revolution in hospitality
Consumer habits are changing, and so are hospitality establishments. Business models are changing, and even the product itself, which is now more sustainable, sourced and traceable from bean to cup.
The sound experience helps to build customer loyalty
When we talk about a cosy restaurant, lobby or cafeteria, we don’t often think about the importance of sound in an experience that meets the customer’s expectations. And it’s not…
A better hospitality experience to draw in (and hold onto) consumers
Still struggling with the aftermath of the pandemic, bars, hotels and restaurants are slowly getting back to normal and are now facing the challenge of attracting consumers who are eager…
In the face of energy rate escalation, ultra-efficient equipment
The unstoppable rise in electricity prices is making the hospitality sector’s situation, which has already been hit particularly hard by the pandemic, even more precarious, forcing it to control costs…
Energy efficiency: save up to 15% at your restaurant
Energy costs have gone through the roof in Spain. Faced with this situation, the catering industry has the obligation, but also the opportunity, to implement energy efficiency measures to reduce…